The Company:
Our client is a leading health and safety services provider in the UK, known for its commitment to excellence and innovation within the sector. The organisation prides itself on a supportive work culture and a strong focus on client satisfaction.
The Job:
On behalf of our client, we are seeking an Account Manager.This role is mainly focussed on keeping in touch with existing clients and developing relationships with them.The role is to guide them through their service and keep them updated with the training and learning schedules.You will also be responsible for talking them through their renewal process and sending new agreements through to them.You will keep their CRM system updated and your diary will be busy with calling and contacting clients at certain touch points, to ensure they are making the most of their training and service.You will also undertake a range of administrative tasks, support sales activities, and help ensure the smooth day-to-day running of the business. The position reports to senior members of the team and requires strong people skills and multitasking skills and close attention to detail.
Responsibilities will include
Manage diaries, schedules, and appointments for senior staff members.
Identify and research potential leads to support business development activities.
Provide sales support, including client communication and proposal preparation.
Update and maintain contracts, ensuring accuracy and compliance.
Maintain the CRM system with up-to-date client information and sales activity records.
Provide general administrative support, including answering phone calls and managing emails.
The Person:
The ideal candidate would have previously worked in sales or business development or account management, however confident customer service skills and happy to call existing clients and research potential clients too will also be considered.They are looking for someone who ideally has:
* Proven experience in a similar role
* Prior experience in sales support or customer service.
* Excellent organisational and time-management skills.
* Proficiency with CRM software and Microsoft Office applications.
* Effective verbal and written communication skills.
The Benefits:23 days holiday on joining + 1 Family day + 1 additional holiday day after 1 years service + 8 days bank holiday, 5% matched Pension, Health Cash Plan, Performance related bonus (tax free) and the long-term benefit of an employee-owned company. Plus membership to their workplace wellbeing benefits programme.
The Hours:
Monday Friday 9am 5pm (part time hours will also be considered)
The Salary:
£30,000
The Location:
East Bristol (some hybrid working available after training)
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