Job Description
We're currently seeking a Claims Advisor to join a national and award winning leader in the entertainment sector.
Enjoy top-tier benefits like private health cover, dental and eye care schemes, flu vaccinations, and 26 days of annual leave plus bank holidays. Join a market leader in the entertainment sector that not only excels in its industry but also gives back through major charity contributions. With a strong chance of a permanent role, this is a fantastic opportunity to build a career in a company that values its employees and the community.
What You’ll Bring To The Table
* Validating Claims – Reviewing and verifying customer claims.
* Handling Customer Queries – Responding to daily inquiries from customers through phone, email, and letters.
* Adapting Communication – Adjusting your tone and approach based on the type of customer interaction.
* Following Regulations – Ensuring all claims are processed according to set guidelines and regulations.
Skills & Experience We're Looking For
* Must have experience in a call centre environment.
* Good email and phone communication skills.
* Must have been in a customer centric role.
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