Overview
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Responsibilities
* Interact with customers every day and ensure to provide a best in class customer experience.
* Follow store operational and safety procedures and keep the store clean and tidy according to company visual merchandising standards.
Qualifications
* High on energy, low on ego and with a little bit of humour.
* You are able to connect with customers and make them feel at home in our stores, and you are professional and excited about the brand.
* Relevant experience in a similar position within retail or hospitality.
* A customer-service mentality and team-player work ethic.
* Decision making and problem-solving skills.
* Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
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