Job Description
Street Farm Dental Studio, based in, is noted for providing outstanding treatment whatever your requirements and we offer everything from a routine check up to a complete. From to, to, we cover a wide range of treatment options, all designed to give you a treatment plan as individual as you are.
The merger between Portman Dental Care and Dentex brings together two of the UK’s leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental group’s in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than million patients annually across the UK, Ireland and Benelux. Scaling together the strength of our businesses will enable us to continuously invest in building excellence in customer service and support to our practices and teams. Our ambition is to become the dental partner of choice and undisputed leader in high-quality dental care.
1. Understand the vision and brand message for the practice
2. Front of house and receptionist duties; telephone management including booking and rescheduling appointments
3. Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
4. Processing payments and recording daily takings
5. Opening and closing the practice
6. Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
7. Follow all practice systems and procedures
8. Any other ad hoc responsibilities as reasonably requested
Benefits
9. Auto enrol pension scheme
10. 24/7 access to free Employee Assistance Programme
11. 20 day holiday allowance plus bank holidays (pro rata)
12. Dental allowance and eye care vouchers for VDU users
13. Career opportunities across the Dentex Health group
14. Techscheme, the option to buy tech through salary sacrifice!
15. My Healthy discounts - get discounts on Gyms and online retailer
What we need from you
16. Good communication and customer service skills, keeping patient satisfaction in mind
17. Excellent professionalism and relationship building skills
18. Able to work intuitively and adapt to change
19. Strong work ethic, teamwork ability with an enthusiastic people-first attitude
20. High levels of attention to detail
21. Proficient user of the requisite dental software and Microsoft package
IND002
Additional Information
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.