Practice Site: Towy Vets Towy Vets Are you passionate about making pets a priority? So are we Take a look at our short film to recognise the remarkable work that our vets, nurses, care assistants and receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals We are currently seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at our Towy Vets in Carmarthen You'll be joining us on a permanent basis, where you will be working 35 per week from Monday - Friday (08.15 - 18.15) with a 1:5 share in the weekend (08.15 - 12.15) rota. About CVS: CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. About the role: As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. Day-to-day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and most importantly, providing a warm and welcoming experience to our clients arriving at the clinic. What we're looking for in our Veterinary Receptionist: An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public Previous Receptionist experience is essential, Veterinary experience is a plus Resilient with the ability to cope with potentially distressing, stressful and emotional situations A positive attitude, a willingness to work hard and excellent teamwork skills What we can offer you: We know that benefits are key and that your personal benefits priorities will differ from others. Holidays, pensions, discounts, paternal leave, fee payments or share save schemes might be your priority so please see some of what we offer below: Salary in line with the new National Minimum Wage Generous annual leave entitlement of 5 weeks per year plus Bank Holidays Staff discount scheme on Veterinary bills and products A range of health benefits including private healthcare Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more Or, if easier, you can find a full list on our careers site: CVS Employee Benefits- what we can offer you. (cvsukltd.co.uk) Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our non-clinical roles not meeting the criteria set out by the Home Office to be eligible. There's a place for everyone at CVS and we encourage applications from talented people across all communities. To apply for this position please click 'Apply Now'.