Closes in 3 days (Friday 18 July 2025 at 11:59pm)
Northern Skills are recruiting on behalf of FPP Benefits Group for a business Administrator apprentice to join their team. They are a small team with a busy workload within the Energy Efficiency sector. The next member of their team must be organised, self-motivated and hardworking.
Wage
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
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Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Downloading and uploading documents from/to various portals
* Sending post evaluation emails to clients
* Use of Microsoft applications such as Outlook, Work and Excel
* Accurately input and process data from databases and spreadsheets
* Answer emails and phone calls
Where you'll work
THE OLD MILL
BARWICK LANE
HIGH LEVEN
YARM
TS15 9JR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Business Administrator Apprenticeship Level 3
* Day release at Middlesbrough College
Requirements
GCSE in:
Requirements
Essential qualifications
GCSE in:
maths and English (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They canadjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Organisation skills
* Administrative skills
* Team working
* Hard working
* Motivated
* Trustworthy
About this company
We are a small team with a busy workload within the EnergyEfficiency sector. We are committed to ensuring the process is meticulously planned and executed. Our team boasts extensive experience across a wide range of business processes, ensuring you receive the most professional results every time.
* Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.
The contact for this apprenticeship is:
MIDDLESBROUGH COLLEGE
The reference code for this apprenticeship isVAC1000326812.
Apply now
Closes in 3 days (Friday 18 July 2025 at 11:59pm)
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