Care Coordinator
Our client is an established local care company that supports people in the community. They offer supported living, domiciliary, community and complex care for a variety of clients ensuring they promote dignity and independence at every opportunity.
What They Offer:
* 28 Days Paid Holiday
* Opt-in work-based pension
* Opportunity to earn bonus
* Full support and additional training
* Full induction provided
Overview:
* Maintaining a computer data and knowledge of People Planner or similar systems and keeping information up to date at all times.
* Working closely with the Registered Manager to ensure compliance with all office systems and procedures.
* Complete risk assessment and person-centred support plans.
* Answering incoming telephone enquiries.
* Ensuring all client visits are covered and allocating all Care Assistants to the correct shifts.
* Process new clients’ referrals.
* Organise and coordinate weekly rotas and care services.
* Work with recruitment to ensure sufficient staffing levels.
* Carry out on-call coordinating and response duties outside normal duties outside normal office hours as agreed.
* Dealing with queries and supporting clients and family in a calm and professional manner.
* Working with professionals and organisations to ensure person-centred packages of care are being delivered.
* Ensure that rotas are well planned and organised and to take into account for routes and travel times.
* Supporting community care staffing in a managerial position.