Your role
To work within FLEETCOR’s technology function to deliver effective support to both external clients/suppliers and colleagues across all applications. Responsible for investigating software issues raised by clients, identifying the appropriate solution, and prioritizing against the client’s business requirements, planned future development, and available resources.
What you'll be doing
1. Investigate verified application issues within defined timelines depending on the priority of the issue.
2. Identify resolutions while ensuring the integrity of the software application in relation to the generic customer base.
3. Create detailed technical support documentation where required.
4. Provide support and guidance to users and colleagues.
5. Work closely with the Design, Test, and Development teams to understand future functionality and deliver a consolidated solution.
6. Specify, develop, and implement interfaces to support the core product.
7. Input into the production of detailed estimates of resource timings.
8. Monitor personal project performance against the plan and take corrective actions to meet project goals.
About Corpay
Corpay is a global technology organization leading the future of commercial payments with a culture of innovation. Our solutions help businesses control, simplify, and secure payments for fuel, general payables, tolls, and lodging expenses. Millions of users across over 80 countries rely on our solutions.
All employment offers by Corpay are subject to satisfactory pre-employment vetting, including employment referencing, identity checks, and criminal and sanctions list checks, in accordance with legal and regulatory requirements.
Corpay promotes a supportive and inclusive culture, encouraging diversity and equal opportunities for all employees and applicants.
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