Job title: Senior Domestic Abuse Officer
Job Category: Social Care Non-Qualified
Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council
Hours per week: 37
Start date: Immediate start
Salary: £34.33 per hour
Purpose of the Job
Manage, lead and develop a group of operational domestic violence workers in delivering probation services in accordance with the needs of the Swindon Children’s Safeguarding Team, relevant policies, standards and objectives; develop and manage partnerships to enhance service delivery; liaise with and represent the Service to other agencies and organisations.
Main Duties and Responsibilities
Manage activities
* Manage and maintain programmes or other activities to meet Swindon Children’s safeguarding team requirements and the relevant requirements and performance targets in relation to service users.
* Manage change in organisational activities.
* Work closely with social services team and area managers to contribute to the annual team plan in conjunction with co‑managers and in line with the key performance requirements.
* Contribute to the establishment of strategies and procedures to guide the work of your team.
* Contribute to the evaluation and improvement of performance in the organisation as a whole to ensure that performance targets are met.
* Contribute to and support the organisation’s commitment to staff development.
* Liaise with key stakeholders (internal/external) to achieve objectives.
Work with others
* Represent the organisation positively to a variety of audiences.
* Review internal and external operating environments, including identifying and developing suitable partnerships.
* Establish and maintain effective links with partnership agencies especially children’s safeguarding.
* Facilitate training for partners and staff, delivering where appropriate.
* Manage contract delivery and verify expenditure.
Manage risk
* Categorise and manage high risk cases.
* Have a good up‑to‑date understanding of dynamic risk in relation to safeguarding and domestic violence.
* Ensure that staff members are competent to manage risk escalation and work with high risk cases.
* Implement internal policies and procedures for risk management.
* Have or be prepared to develop a good understanding of programmes delivery related to managing risk.
* Be prepared to prioritise and elevate risk as required through MARACS, MAPPA and children’s safeguarding.
* Review operations and carry out continuous improvement in managing risk.
* Manage health and safety issues for staff and service users in relation to own and team activities.
Manage people
* Manage yourself, develop and enhance your own resources.
* Manage and supervise a team of operational staff, either directly or through first line team leaders (programmes), ensuring good and up‑to‑date standards of performance in line with service policies and procedures and national standards.
* Train, motivate and develop teams and individuals to enhance performance.
* Lead the work of teams and individuals to achieve their objectives.
* Plan, allocate and evaluate work carried out by teams and individuals.
* Create, develop and maintain productive working relationships with co‑managers and others.
* Contribute to the selection of new staff.
* Undertake induction, supervision and appraisal of staff, manage poor performance.
Manage resources
Support the efficient use of resources.
Manage information
* Keep self and team up to date with new developments.
* Obtain, record and analyse information to devise solutions to problems, develop strategies and aid decision making and problem solving by others.
* Chair and participate in formal meetings.
* Ensure security and confidentiality of clients’ records and that all client data is handled sensitively and appropriately.
Manage quality
* Promote the importance and benefits of quality, and aim for quality standards in dealing with suppliers, contractors, etc.
* Manage continuous improvement in the delivery of services to offenders and other service users in line with performance management objectives and targets.
* Provide advice and support for the development and implementation of quality systems.
* Implement quality assurance systems.
* Monitor compliance with quality systems.
* Lead on thematic inspections.
Manage equal opportunities and diversity
* Promote people’s rights and responsibilities.
* Promote equality and diversity.
* Promote the rights to confidentiality of information.
* Challenge discrimination and disadvantage both in the organisation’s internal operations and in its dealing with service users, partnerships, agencies, etc.
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