Job Title: CCTV Engineer JOB SPECIFICATION Reports to: Head of Engineering Contract: Full time – 40 hours per week Working Pattern: Monday to Friday, 08:00 to 17:00 Based: Glasgow Salary : Up to £33,000 per annum (dependant on experience), in addition to uncapped commission opportunities and overtime compensation. ABOUT PRIME SECURE We are an award-winning, privately-owned, Glasgow-headquartered business providing security system and guarding services to our diverse customer base across the UK. We are growing quickly and have ambitious plans to achieve a turnover of £50m per annum by 2030. We embrace new ideas and change and value everyone’s input into how we continue to thrive and grow. As part of our Road to 2030 Strategic Roadmap, we have introduced a Long Term Bonus scheme for employees. This scheme is designed to recognise the commitment made by our employees who help us achieve our Group profit objectives over the long term and provide a reward which allows our employees to share in the success of the business. ABOUT THE ROLE What you will be doing: System Builds Servicing Reporting. Our Core Values: Integrity Customer Excellence Plain-Speaking Agility Courage & Conviction. BENEFITS 30 Days' Annual Leave (including Bank Holidays) Annual Salary Review Enhanced Company Sick Pay Enhanced Maternity Pay Enhanced Paternity Pay Option to Purchase Additional Holidays Health Cash Plan. WHO YOU ARE We are looking for an organised, self-motivated CCTV Engineer with well-developed interpersonal skills. You will be able to manage your tasks to deliver a high-quality service at a high tempo. You will be an effective communicator at all levels and can think on your feet and be responsive to the company’s business needs. If you are ready for the next stage of your career, then Prime Secure could be the place for you. At Prime Secure, we recognise and reward the dedication and effort of our engineers. For those who are willing to push the boundaries and strive for excellence, we offer enticing incentives such as uncapped commission and overtime compensation. With this, the potential financial rewards are limited only by hours and kit deployed on site. Additionally, we understand that sometimes projects require extra time and effort to meet deadlines or exceed expectations. That's why we compensate our engineers for their overtime work, ensuring that your hard work and commitment are duly recognised and rewarded. KEY RESPONSIBILITIES Upgrade and maintain solar security systems for our customers across the UK. Plan and undertake scheduled routine maintenance checks and upgrades. Engage in training to ensure up to date knowledge of product. Always Maintain and adhere to Health & Safety Regulations. Communicate effectively with the team, customers and third parties taking ownership of user requests and escalating more complex service issues to the relevant team member when required. Plan and undertake scheduled routine maintenance checks and upgrades. System reconfigurations. System decommissions. REQUIREMENTS (ESSENTIAL) 3-year minimum experience working within a similar technical role. Being self-motivated and organised. Working to deadlines. A logical approach to problem solving. Analytical skills. Communicating effectively via email, phone and in person working both independently and as a team. A willingness to undertake additional responsibilities. Learning quickly and adapting to complex concepts. An honest and discreet approach to confidential information. Prioritising and balancing multiple tasks. Ability to work at height. Full UK driving licence with no points or pending convictions. REQUIREMENTS (DESIRABLE) Knowledge of Dahua/Ajax security systems and its products. Experience with planning and installing networks. A willingness to learn new technologies and systems. A good understanding of configuring network switches, routers, and Wi-Fi equipment. Experience installing and configuring CCTV equipment. A good understanding of CCTV equipment and the different types of systems available. Ability to plan and coordinate network or CCTV installs. Experience with alarm systems. Your performance will be driven by a mindset built on: Striving for excellence in all you do Being adaptable and flexible Liaising with colleagues to ensure controls and processes are maintained. Being business-minded and commercially aware Making astute decisions Courage of your convictions to do the right thing. As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Prime Secure is committed to promoting equal opportunities for all; irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age. Requirements Driving Licence (required) CSCS (required) Benefits Additional leave Cycle to work scheme Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme On-site gym Paid volunteer time Profit sharing Referral programme Sick pay