Stratstone
Aftersales Manager, Bolton, Greater Manchester
Client:
Stratstone
Location:
Bolton, Greater Manchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Salary: £50,000 - £55,000 with bonus, company car, pension, life assurance, single healthcare, 33 days holiday (including bank holidays), exclusive discounts on used car purchases, leasing deals, and aftersales services.
Join Audi Manchester as an Aftersales Manager and bring your passion for exceptional customer service to a new level.
We are seeking a dynamic Service/Aftersales Manager to oversee our standalone workshop with 21 ramps. This is a fantastic opportunity to lead in a high-performance environment, utilizing the latest tools and technology designed for efficiency and excellence.
Our team is what sets us apart; as an Aftersales Manager, you will manage our Service Department, lead your team, maintain standards, and ensure customer satisfaction.
Responsibilities include:
* Ensuring warranty and repair work meet manufacturer and company standards
* Managing budgets, accounts, and costs to maximize efficiency and profitability
* Reviewing pricing policies and ensuring compliance with legislation
* Leading and motivating your Service Team to achieve targets and KPIs
* Maintaining a safe working environment following health and safety regulations
* Enhancing customer service to achieve high CSI scores
Qualifications for success:
* Experience managing a workshop or parts department
* Ability to thrive in a target-driven, fast-paced environment
* Strong leadership and motivational skills
* Good business acumen and knowledge of vehicle legislation
* Passion for delivering exceptional customer service
Benefits at Stratstone:
* 33 days of annual leave including bank holidays
* Additional day off for your birthday
* Family Leave Policies
* Paid volunteering days
* Recognition for long service
* Training and career growth opportunities
* Cycle to work scheme
* High street discounts
* Referral rewards
At Lithia UK, we value our people and are committed to transforming transportation and delivering exceptional customer experiences. Join us to be part of a team that values innovation, growth, and success.
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