Overview
G R Employment Ltd are currently looking for an Operations Agent on behalf of one of our customers at their Huntingdon depot. You will be responsible for providing excellent customer service for both internal and external customers. As an Operations Agent, you are responsible for ensuring that the day-to-day Customer activities within the Service Centre are completed to the required standards. You will be required to ensure that all internal and external visitors to the Service Centre are handled in the appropriate manner and act as Service Centre Receptionist at times.
Shift
Monday to Friday 11am to 8pm
Compensation
Hourly Rate: £14.29 per hour
* Shift Premium: Extra £2.71 per hour after 19:00 to 08:00
* Saturday Premium: Extra £1.18 per hour
* Sunday Premium: Extra £2.20 per hour
This position is a temporary position however can lead to a permanent placement for the right candiate.
Job responsibilities
* To provide administrative and operational tasks, Answer all calls to the Service Centre
* Respond to all queries in accordance with company standards
* Deal with all internal and external customers visiting the Service Centre in a professional manner.
* Manage day to day workload and seek support when required.
* Use computer systems with numerous applications to ensure work completed in accordance with company requirements.
* Act as Service Centre receptionist when necessary
* Perform any other reasonable duties as required
Job qualifications
* Excellent written and verbal communication skills
* Good interpersonal skills
* Strong computer skills
* Security training will be given when required
Benefits
* Statutory holiday entitlement, pro rata
* Ongoing support from your dedicated consultant
* Weekly pay and pension scheme
* Temp to perm, pending performance
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