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Support services team assistant

Exeter
InFocus
Team assistant
Posted: 20 May
Offer description

About the role

We are looking for an organised and proactive individual to support the smooth day-to-day running of our Adult Social Care services.

Reporting to the Director of Care and Support Services, you will play a key role in keeping systems, communication, and processes running effectively across our services. This is a varied and fast-paced role combining coordination, administration, and quality support, including maintaining accurate records, supporting safeguarding processes, coordinating meetings, and helping ensure compliance with CQC and organisational standards.

Working closely with managers and colleagues across different teams, you will be a central point of coordination; helping services stay organised, communication flow smoothly, and good practice be consistently maintained.

About you

You are highly organised, proactive, and able to manage competing priorities in a calm and professional manner. You enjoy supporting teams, keeping processes on track, and working in a busy environment where no two days are the same.

You will:

1. have strong organisational and coordination skills
2. be confident using Microsoft Office and database systems
3. communicate effectively with a wide range of people
4. understand the importance of confidentiality and accuracy
5. work well independently and as part of a team
6. be proactive, reliable, and able to use your initiative

Experience in social care, healthcare, education, or another people-focused environment would be beneficial, although we also welcome applicants with strong transferable skills.

Above all, you will share our commitment to supporting people to live safe, independent, and fulfilling lives.

Working pattern

24 hours per week
Monday to Wednesday, 08:30 – 17:00

(Flexibility around working days and times can be discussed.)

How we say “thank you”

7. Six weeks annual leave plus eight bank holidays (pro-rata for part-time hours)
8. Occupational sick pay scheme from day one
9. Paid medical appointments
10. Comprehensive training and development
11. Enhanced paternity leave
12. Enhanced maternity pay
13. Long service awards
14. Onsite café
15. Access to discounted shopping
16. On-site free parking
17. 24-hour employee assistance programme
18. “Death in service” life assurance and group accident cover
19. Free flu vaccinations
20. Cycle to Work Scheme
21. Contributory pension scheme for eligible staff

About our application process

When providing a supporting statement, please refer to the job description and person specification in the application pack and include information that shows your suitability for the role.

Please Note: Where you do not provide a supporting statement and a full and up to date CV, your application will not be considered.

Equality, diversity and safeguarding

We are a disability friendly employer and actively encourage candidates with a disability to apply. If you need support with completing your application form, please

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All posts are conditional to an Enhanced Disclosure and Barring check (DBS), satisfactory medical check, references and evidence of the right to work in the UK.

Staff have a responsibility to inform InFocus of any conviction or prosecution that occurs whilst employed.

It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and adults at risk.

Please note this role is not eligible for sponsorship

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