CallTower Inc is seeking a motivated Technical Support Professional based in Greater London, England. The role involves delivering high-quality technical support for Microsoft's ecosystem, focusing on Microsoft Teams, Five9 and CallTower's voice infrastructure. The ideal candidate will have over 4 years of support experience, a passion for customer satisfaction, and strong troubleshooting skills. This position requires effective communication with both customers and management, as well as mentoring team members. Competitive salary and opportunities for professional development are provided.
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