A leading sports event management firm in the UK is seeking a Head of Customer Operations to oversee customer touchpoints for significant events like the Great North Run. The ideal candidate will have 3-5 years in operational leadership, with a strong focus on driving efficiency and customer satisfaction. Responsibilities include managing customer service operations, fulfillment logistics, and merchandise strategies. This is a key role demanding strong commercial skills and the ability to influence stakeholders. Apply via LinkedIn or email your CV to be considered.
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