Working hours: 35 hours per week
Interview Date:
16 September 2025
Salary:
£23,987.42-£25,097.61 per annum (Dependent on experience)
Overview:
An exciting opportunity has arisen to appoint an experienced Charity Shop Manager to oversee our two charity shops: one located in Worthing and the other in Lancing. Both shops serve their local communities by providing quality goods at reasonable prices and supporting The Salvation Army's mission in the Worthing area.
Key Responsibilities:
1. Manage all operational activities of the shops.
2. Ensure effective pricing of stock.
3. Maintain attractive visual presentation of the shops.
4. Ensure shops are stocked with sellable items to generate continuous sales revenue.
5. Lead and model excellent customer service to meet sales and mission objectives.
6. Manage a team of volunteers and employed van drivers/shop assistants, including volunteer recruitment.
7. Promote understanding of our mission among customers, employees, volunteers, and local agencies.
8. Manage shop costs within the operational budget.
Candidate Requirements:
* Successful experience in a similar role.
* Strong customer service skills.
* Proven ability to improve operational activities.
* Ability to record, monitor financial data, and produce reports.
* Effective planning, organization, and prioritization skills to meet objectives with minimal supervision.
To apply, please download and read the job profile and attachments. Ensure you address the criteria in your supporting statement, as this forms the basis of shortlisting.
Appointment is subject to satisfactory references and proof of right to work in the UK. We cannot sponsor visas. Priority consideration will be given to Salvation Army employees under notice of redundancy.
We reserve the right to close the advert early if sufficient applications are received.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria.
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