We are excited to offer an opportunity for an Improvement and Planning Lead to join our Surgery Division. This is a key role for someone who is passionate about driving positive change and helping services work smarter for both patients and staff. You will lead quality improvement projects, support pathway redesign and bring structure and clarity to how we plan for the future across a busy, diverse division. Working closely with both clinical and operational teams, you'll help identify what's getting in the way, shape practical solutions and ensure change is delivered well. If you are motivated, collaborative and enjoy making a real difference in how services run, we would be delighted to hear from you.
Main duties of the job
* Provide visible support to directorates and teams to improve quality, productivity and efficiency of services
* Ensure robust links between improvement initiatives and projects within the Trust to prevent duplication, bringing together new teams and working across boundaries both professional and departmental to promote whole systems improvement
* Provide training and coaching to wider teams in the people first tools and methodology
* Maintain a focus on project goals and work with stakeholders to quantify achievable benefits
* Ensure that robust plans are in place to deliver agreed benefits and track and monitor progress against agreed time and quality standards
Job responsibilities
Support project teams and directorates in identifying and implementing improvements in their division.
Project manage and facilitate improvement work in the Division. This will involve producing plans and supporting teams in their improvement journey by defining problems on a page and working with them to employ a range of improvement tools and techniques.
Work with others to identify opportunities for improvements in their areas and identify and resolve barriers to successful implementation through root cause analysis and development of counter measures. Ensure that improvement activity supports the delivery of the Trust's one-year business plan and five-year Trust Strategy.
Monitor the effectiveness of improvement work with team to implement actions to ensure project benefits are realised. This will include working with teams to develop effective huddles.
Select and apply appropriate service improvement and project management tools and techniques such as A3 / Problem on a Page, PDSA and data tools (e.g. pareto, run charts).
Produce reports on the work plan and impact from improvement activities for division performance reviews, One plan meetings and other corporate committees.
Person Specification
Knowledge & Experience
* oDemonstrable experience in leading or supporting small scale improvement projects.
* oProven evidence of achieving effective outcomes from improvement interventions (delivery of small-scale improvements).
* oDemonstrable experience of coaching or mentoring team members or wider colleagues.
* oProven evidence of delivering larger scale improvements from interventions such as service redesign or team transformational change.
* oDemonstrable large clinical setting operational or change management experience.
Qualifications
* oEducated to degree level OR
* oRelevant managerial demonstrable experience of managing individuals, teams or projects.
* oAny recognised Project or Programme Management qualification (e.g. Prince 2, MSP) at either Foundation or Practitioner level.
* oAny recognised improvement qualification such as Lean Six Sigma Yellow Belt, Green Belt or Black Belt OR Institute of Health Improvement delivered courses.
* oAbility to motivate staff effectively conveying new ideas generating enthusiasm for involvement and participation.
* oAbility to prioritise and to deliver to short deadlines.
* oAbility to plan, prioritise and co-ordinate projects without supervision.
* oHighly developed numeracy skills and ability to produce and interpret statistical data.
* oAbility to apply a range of change management OR improvement tools.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Derriford Hospital - Clinical Sciences, Diagnostics and Cancer Division
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