IDAM Operations Manager
Location: Uxbridge (Hybrid) - with up to 10% international travel
About the Role:
We are seeking an experienced and proactive IDAM Operations Manager to lead the operational delivery of Identity and Access Management (IDAM) services across our global footprint. This is a strategic role within our enterprise infrastructure transformation programme, supporting over 60 countries and $20+ billion in revenue.
You will be responsible for overseeing the daily operations, governance, and security of IDAM systems, ensuring compliance, efficiency, and alignment with global standards. This role offers the opportunity to shape future-state IDAM processes and technologies, while collaborating with cross-functional teams across IT, HR, and business units.
Key Responsibilities:
Leadership & Strategy
* Lead and mentor the IDAM operations team
* Define and implement strategies for IDAM and recertification processes
* Drive global convergence of IDAM processes and onboard new regions
Operations Management
* Manage daily IDAM operations, including user provisioning and access control
* Ensure system performance, availability, and timely processing of access requests
Security & Compliance
1. Ensure compliance with global re...