Responsible to: Head of Finance & Operations
Responsible for: Cleaning contractors
Hours: 30 hours per week (to be worked over 4 days, including Fridays and some weekends as needed).
Contract: Salaried, PAYE. Fixed 12‑month contract, potential to extend
Deadline for Applications: 9 March 2026, 11.30 pm
Candidates notified of shortlisting: 11 March 2026
Unsuccessful applicants will be notified by: 16 March 2026
Interviews: 18 March 2026
Proposed start date: As soon as possible
Main Purpose of the Role
St Annes House is a vibrant community and workspace at the heart of Bristol. This role ensures the building remains safe, welcoming and fully functional, overseeing health and safety, risk management, maintenance and small capital improvements.
As the key point of contact for building users, contractors and external partners, the role balances operational needs with comfort, usability and accessibility.
A hands‑on role that combines day‑to‑day facilities management with forward‑looking planning to keep St Annes House thriving for everyone who uses it.
RESPONSIBILITIES
Compliance & Risk Management
* Maintain and oversee the risk assessments for St Annes House operations, ensuring actions are identified, implemented and monitored.
* Ensure the fire risk assessment is up‑to‑date and we are compliant with any additional risk assessments required to support the overall operational risk framework.
* Manage a programme of daily, weekly, monthly, quarterly and annual statutory and operational checks.
* Work with tenants and an administration coordinator to ensure tenants risk assessments are completed, up‑to‑date and appropriate.
* Ensure all teams and tenants comply with St Annes House risk assessments, policies and agreed control measures.
* Work in partnership with the Head of Finance and Operations to ensure compliance with lease terms and all relevant building‑safety agreements, including those with Bristol City Council and insurers.
Facilities
* Ensure St Annes House is a safe, well‑maintained and welcoming place to visit and work.
* Carry out regular inspections to identify cleanliness, safety and maintenance requirements, including fire exits, escape routes, lift operation and COSHH storage.
* Respond to any maintenance problems as they arise.
* Arrange and oversee repairs and planned maintenance with external contractors in line with Bricks’ procurement policy.
* Work collaboratively with the Head of Finance & Operations to develop, review and implement policies and procedures relating to building operations and facilities management.
* Take responsibility for the effective operation and maintenance of all building systems, including utilities, lifts, boilers, IT, phones and comms infrastructure, security systems, CCTV and waste management.
* Ensure equipment and furniture are maintained, repaired or replaced as required.
* Act as the lead point of contact for security and access‑control matters, liaising with security providers and the police when necessary.
* Liaise with the Bookings and Events Coordinator to ensure the doors are set appropriately.
* Lead on heating management for St Annes House, including contingency planning for boiler failure and implementing short‑term improvements to occupant comfort while balancing financial considerations with usability and wellbeing.
* Manage the cleaning contractors, maintaining checks on cleaning standards.
Social Enterprise and Development
* Support the Head of Finance & Operations to identify, pilot and test new social‑enterprise opportunities that generate both social impact and financial surplus for Bricks and St Annes House.
Capital and Building Improvements
* Lead on short‑term capital works and building improvements, including enhancements to hireable spaces and the implementation of improved security measures.
* Work with the Head of Finance & Operations to develop and maintain a prioritised schedule of planned maintenance and identified “nice‑to‑have” improvements.
* Continue to deliver action arising from WECIL’s Access Audit, working to improve accessibility across the building.
* Support the planning and development of major capital improvements and building changes scheduled over the next five years.
Equipment
* Maintain Bricks and St Annes House equipment, keeping a register of equipment and maintenance working.
* Coordinate PAT testing of equipment belonging to Bricks and used by tenants.
Finance
* Support the Head of Finance & Operations in the development and setting of budgets related to St Annes House operations and building management.
* Manage St Annes House building‑related expenditure, ensuring costs are monitored, controlled and kept within agreed budgets.
Other duties
* Other duties relating to the post as mutually agreed.
* Supporting the wider Bricks team to meet the charities objectives.
* Being the first point of contact for out‑of‑hours emergencies.
PERSON SPECIFICATION
* The ability to communicate effectively with a wide range of people.
* Welcoming and approachable.
* Able to work under pressure and think on your feet.
* Willingness to work flexibly.
* Previous experience in a similar role.
* Experience of coordinating contractors.
* A working knowledge of fire, health and safety, risk assessments and the statutory obligations relating to these areas.
* Ability to work collaboratively and respectfully as part of a small team.
* A confident self‑starter, able to take the initiative and work independently.
* Comfortable with Google Workspace suite.
* Experience managing small projects.
* Experience of budgets and day‑to‑day financial management.
* Experience recruiting and working with volunteers.
* A local connection to St Anne’s and the surrounding area, or good knowledge of local networks.
* Good understanding of inclusion and diversity with the commitment to applying these in practice.
TO APPLY
How to apply
Bricks is committed to equality of opportunity and to being fair and inclusive in all our working practices. We particularly encourage applications from individuals from under‑represented backgrounds in the arts and culture sector, including those who identify as disabled or who have experienced racism.
To be shortlisted you should demonstrate how you meet each of the essential criteria in the Person Specification in your personal statement. Where possible, demonstrate how you meet desirable criteria as well.
Use the application form to submit your application. Video or audio may be used as part of your application in place of a cover letter, up to five minutes in length.
If you need this job description in another format, please contact us.
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