Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive salary & benefitsThis role exists to ensure BT systematically realises the value it has already contracted for, by embedding intelligence, control, and automation into the management of third-party relationships.* The Partner Management team are developing an AI‐enabled **Contract Intelligence** capability to transform how BT manages supplier commitments, pricing mechanisms (e.g., indexation), SLAs, service credits, and commercial risks across our partners/contracts.* You will define and lead BT’s Contract Intelligence and Contract mgmt. Automation capability as a core Digital control layer, transforming how the organisation governs third-party spend, realises contractual value, and manages commercial risk at scale.* Lead the design, deployment and adoption of a Group wide Contract Intelligence platform and control system, integrating contract, performance, and financial data to drive decision-making across BT.* You will operate at across business units, setting direction, shaping investment priorities, and ensuring this capability is embedded into BT’s operating model, decision-making, and supplier governance.**What you will be doing (Role Accountabilities)*** Set the Group strategy and roadmap for Contract Intelligence and Supplier Automation, aligned to BT’s Digital and cost transformation priorities against the £14bn of external spend* Own value realisation outcomes (e.g. contract value recovery, leakage reduction, risk mitigation, cycle time improvement), not just delivery of tooling* Define and embed operating model and governance, ensuring contract intelligence is systematically used across Partner Management, Finance, Procurement, and Service teams* Act as the senior interface up to exec level stakeholders, shaping priorities, securing investment, and driving adoption* Lead cross-functional execution at scale, aligning data, AI, engineering, and commercial teams into a single coherent capability* Establish BT-wide standards for contract analytics, obligation management, and supplier performance intelligence* Drive continuous optimisation of third-party value, using AI-driven insights to influence supplier strategy, renewals, and commercial negotiations## **What you’ll need to succeed (Skills & Experience)****Essential experience*** Proven experience operating at senior leadership level, with the ability to shape direction and influence decisions at Executive level* Deep understanding of supplier management, procurement, and commercial contract structures, including pricing mechanisms, SLAs, and risk allocation* Experience building advanced AI solutions as well as automation to solve complex business problems and drive operational efficiency* Strong experience in contract analytics, performance management, or financial/commercial assurance, ideally in large supplier environments* Proven ability to lead through influence in matrix organisations, navigating competing priorities and driving alignment without direct authority**Ideal*** Track record of defining and scaling business level capabilities or platforms, embedding them into operating models and driving adoption across complex organisations* Strong commercial acumen with experience owning or influencing material financial outcomes (e.g. cost optimisation, value realisation, risk mitigation)* Experience leading cross-functional delivery at scale, aligning business, technology, data, and finance teams to deliver measurable outcomes* Demonstrated ability to translate strategy into execution, establishing governance, controls, and performance frameworks that drive sustained impact**Essential skills*** AI & LLM Application: strong understanding of how to apply machine learning and large language models to unstructured data, workflow automation, and business decision support* Commercial & financial insight: understands value drivers, cost structures, and risk, and uses data to drive decisions* Leadership & capability building: able to build, scale, and evolve high-performing capabilities and teams* Data-driven decision making: uses analytics and insight to prioritise, diagnose issues, and track value* Problem solving & structured thinking: hypothesis led, able to break down complex challenges into actionable solutions**Ideal*** Strategic thinking & enterprise mindset: able to define long-term direction and align initiatives to business strategy* Systems thinking: able to design end to end solutions across people, process, data, and technology* Stakeholder influence & executive communication: credible, concise, and impactful with senior audiences* Change leadership: drives adoption of new ways of working and embeds them into business-as-usual* Risk management & control mindset: ensures appropriate governance, compliance, and mitigation of commercial risk* Collaboration & business partnering: works effectively across organisational boundaries to deliver shared outcomes## **Benefits of working for BT include:**• 15% on target annual bonus • Private Healthcare for self & family • Company car or £5,500 cash alternative • X4 Salary Life Assurance • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer’s leave • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • World-class training and development opportunities • Discounted broadband, mobile and TV package • Access to 100’s of retail discounts including the BT shop**Our leadership standards****Looking in:** **Leading inclusively and Safely** I inspire and build trust through self-awareness, honesty and integrity. **Owning outcomes** I take the right decisions that benefit the broader organisation.**Looking out:** **Delivering for the customer** I execute brilliantly on clear priorities that add value to our customers and the wider business. **Commercially savvy** I demonstrate strong commercial focus, bringing an external perspective to decision-making.**Looking to the future:** **Growth mindset** I experiment and identify opportunities for growth for both myself and the organisation. **Building for the future** I build diverse future-ready teams where all individuals can be at their best.BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology,
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