Technical Services Operations Manager Milton Keynes | Monday to Friday Up to £65,000 (DOE) Company Bonus + Private Medical Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. About the Role As Technical Services Manager, you'll lead, develop, and motivate the Warehouse, Logistics, and Configuration Teams. Reporting to the Managing Director, you'll play a key role in delivering high-quality services, ensuring systems and processes are followed, and supporting our long-term strategy as part of the senior management team. What You’ll Do: * Operational Leadership: Oversee Warehousing, Logistics, and the Configuration Centre, ensuring day-to-day performance, legal compliance, and alignment with company standards. * Strategic Collaboration: Report to the Managing Director and work with the Senior Management Team to shape and deliver business strategy, policy, and planning. * Team Development: Support and develop managers and supervisors, promoting a culture of best practice, continuous learning, and team wellbeing. * Departmental Strategy: Collaborate with department leads to manage staffing, forecasting, resource allocation, and cost control. * Process & Performance Management: Maintain and improve departmental proces...