Overview
Applications are welcomed for the post of Healthcare Support Worker within the Outpatient Department at Queen Margaret Hospital. The Outpatient Department provides a comprehensive range of services across multiple specialties and supports a busy and diverse clinical environment.
Responsibilities
The successful candidate will undertake delegated duties in support of direct patient care and contribute to the safe and efficient delivery of outpatient services. Duties include maintaining high standards of care in accordance with NHS policies and procedures. Following a period of supported induction and training, opportunities to develop additional competencies relevant to the role will be provided.
Qualifications
We are seeking an individual who demonstrates excellent communication and interpersonal skills, good IT competence, and the ability to work flexibly and effectively within a multidisciplinary team. The ability to use initiative appropriately, alongside strong organisational, customer service, and problem‑solving skills, is essential.
Working hours
This is a 25‑hour post. Shift patterns will be arranged to meet the needs of the service. The post is based at Queen Margaret Hospital; however, the successful applicant must demonstrate flexibility and willingness to work across both acute hospital sites as required.
Eligibility
To work in the United Kingdom, a legal right to work is required. Employees must provide the necessary right to work evidence before the post is offered. Membership of the Protection of Vulnerable Groups (PVG) Scheme is also a requirement prior to appointment.
Application guidelines
Artificial intelligence tools may be used to plan and prepare the application, but answers must be original. Use AI only for ideas or to check spelling and grammar, and do not let it write your answers. Applications relying on AI‑generated content may be withdrawn. By applying, you confirm that your responses are based on your own knowledge and achievements.
* Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
* Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
* Why this matters: Applications that rely on AI‑generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Equalities and diversity
We offer flexible working and family‑friendly policies and fully support disabled candidates, and candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Contact
For informal enquiries please contact Senior Charge Nurse Louise Jones or Charge Nurse Natalie Wright on 01383 623623 ext 24228.
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