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Exciting opportunity for an experienced professional with an IT solutions background to manage a portfolio of existing customers.
This forward-thinking, tier 1 Microsoft CSP business demonstrates a genuine commitment to ongoing employee CPD, with a clear route for progression as well as offering generous benefits.
You must have excellent verbal, written, and presentation skills and knowledge of MS Cloud Products. You can be an experienced sales or account manager OR experienced in providing technical support and seeking to move out of the helpdesk into customer management. A driving license is essential.
As an Account Manager, you will:
* Provide outstanding reactive and proactive customer care to your portfolio of existing customers.
* Respond to marketing leads.
* Assist with cross-sell/up-sell opportunities.
* Ensure customer success and satisfaction.
* Travel to customer sites within a 60-mile radius of Cambridge.
* Attend networking events.
* Enjoy flexible hybrid working (2-3 days from home).
* Benefit from profit sharing and annual performance bonuses (10-15% annually).
* Receive 12 paid training days per year on a certified Microsoft syllabus.
* Enjoy death in service insurance (3x annual salary).
* Access enhanced parental leave.
* Utilize free, unlimited electric vehicle charging at the office.
* Access the Octopus EV company car scheme.
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