Research Information Coordinator, Band 3
The closing date is 25 May 2026
The post of Research Information Coordinator is to provide data support to a Research Delivery Team based within Cheltenham General Hospital and Gloucestershire Royal Hospital. This will include a range of data and administrative tasks including coordination of patient pathways, collecting and transcribing clinical studies data and liaising with clinical trials units. This role will be key in achieving and providing quality research information.
The Research Delivery Team is part of the Gloucestershire Hospitals NHS Foundation Trust Research, Innovation and Genomics Team which provides support to researchers across the Trust to help them design and set‑up studies, navigate various approvals processes and deliver high quality research to local and national performance targets.
This job description is an outline of the role and responsibilities. From time to time due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work, internal job rotation and absence cover.
Additional working pattern details: Cross site working - Cheltenham General Hospital and Gloucestershire Royal Hospital
Main duties of the job
* Accurately collect, input, and maintain clinical trial data across systems and records
* Support patient recruitment and coordinate appointments in line with study protocols
* Liaise with research teams and external partners to ensure timely data reporting and query resolution
* Maintain study documentation and databases (e.g. EDGE) to a high standard
* Act as a point of contact for patients and staff, providing clear and confidential communication
* Ensure all research activity complies with protocols and Good Clinical Practice
* Support general administration of research studies, including setup, monitoring, and close‑out
* Coordinate the collection and input of clerical and other data necessary for clinical trial purposes, checking accuracy and ensuring timely completion by Trust staff
* Assist Research Nurses/Coordinators to answer data queries and ensure they are reported within set deadlines
* Ensure trial records are accurately maintained, including nursing/medical electronic and paper notes, case report forms, trial site files
* Collaborate with Research Nurse/Coordinator to set up and maintain spreadsheets/databases on patient recruitment into clinical studies, reporting on data collection and recruitment
* Organise investigations, assessments and clinic appointments for patients in accordance with trial protocols
* Act as a direct contact for patients during research clinics, functioning as receptionist and dealing sensitively and confidentially with enquiries
* Maintain clinical studies information on EDGE (Clinical Trials IT system)
* Assist with invoicing of patient expenses
* Ensure timely delivery of samples to laboratories within GHNHSFT, from specific research clinics or routine outpatient clinics or surgical theatres
* Ensure trial protocols are followed and that trials are conducted in accordance with research legislation including Good Clinical Practice
* Understand and follow GHNHSFT Research SOPs
* Report any protocol violations or issues of concern relating to patients and/or staff
* Lead on data collection for an agreed number of specific clinical trials
* Assist with close‑out of studies and preparation for archiving of studies
* Identify efficient methods for data collection across the sites where patients receive their care
* Assist in achieving NIHR High Levels Objectives and GHNHSFT KPIs for research delivery
Communications and Working Relationships
The post-holder will be expected to communicate with a variety of individuals across the Trust including consultants, supporting departments, and other healthcare professionals. Liaise with patients, commercial and non‑commercial Clinical Trials Units and Clinical Study teams.
General Working Conditions
* Occasional lifting of boxes of A4 paper, A4 files and similar (up to 5 kg)
* Combination of sitting (90 % of time) and standing plus walking (10 % of time)
* Use of a computer (80 % of time)
* Travel to other sites for meetings, training and assisting with research clinics
* Requires concentration on clinical studies data for long periods of time
Person Specification
Qualifications, Knowledge and Experience
* Educated to a minimum of 5 GCSEs grade C / grade 4 or above (or equivalent) including Maths & English
* Ability to work flexible hours as required to meet service needs
* Ability to retrieve and input data from a variety of sources
* Flexibility to ensure achievement of objectives within constantly changing environments
* Self‑motivated, possessing high work standards
* Well‑developed organisational skills and ability to multi‑task
* Well‑developed interpersonal skills and ability to communicate effectively
* Ability to work independently and be an excellent team player with proven experience
* Excellent IT skills, including experience with Microsoft Office/Google apps, with the ability to master new Applications
* Ability to work with minimal supervision
* Excellent attention to detail, methodical with high standards of accuracy, particularly in data collection
* Facilitative, patient and helpful
* Familiarity with medical terminology
* Familiarity with the issues surrounding clinical data, particularly confidentiality
* Experience of working in the NHS or clinical research
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Gloucestershire Hospitals NHS Foundation Trust
Address
Cheltenham General Hospital and Gloucestershire Royal Hospital
Gloucestershire (Cheltenham and Gloucester)
Salary
£25,760 to £27,476 a year (pa pro rata if part‑time)
Contract
Fixed term
Duration
12 months
Working pattern
Full‑time, Part‑time
Reference number
318-26-T0323
Job locations
Cheltenham General Hospital and Gloucestershire Royal Hospital
Gloucestershire (Cheltenham and Gloucester)
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