Job Description
Customer Success Executive
Competitive + Commission
Manchester or Slough (Hybrid)
Permanent full time
If you have experience in client management — whether in Customer Success, Account Management, or another customer-facing role — you’ll be a great fit for this position.
About the role:
As a Customer Success Executive, you’ll be a trusted advisor for our key customers, typically managing core (mid-market) accounts or specializing in flagship products. Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM, supporting them at every step of the customer journey.
From onboarding and product training to adoption, retention, and beyond—you’ll be the bridge between our solutions and our customers’ success. You’ll collaborate closely with colleagues in Customer Success, Sales, Operations