Time left to apply End Date: January 16, 2025 (25 days left to apply)
job requisition id JR10002825
Heidelberg Materials Where Diversity Empowers, Individuality Inspires, and Together, We can achieve Net Carbon Zero
We are dedicated to an inclusive and respectful workplace, valuing diverse skills and backgrounds for our business success. Our culture promotes openness, transparency, and individual growth. We actively encourage diversity in the construction industry and welcome all applicants, regardless of perfect alignment with job descriptions. Elevate your life with our family-friendly policies prioritising wellbeing.
Purpose of the role
We are looking for a results-driven Territory Sales Manager (TSM) to manage and expand a diverse portfolio of customer accounts across Merseyside, Greater Manchester, Lancashire, West Yorkshire, North Yorkshire & East Riding of Yorkshire. The TSM will be responsible for driving growth in the Packed Products business through a strategic approach that enhances market share, revenue, and RCO profitability.
In this role, you will manage all aspects of account relationships, ensuring customer satisfaction while identifying new opportunities for growth. By leveraging multiple channels, including digital platforms, you'll engage with both existing and prospective customers, promoting value-added products and services to maximize business potential within the territory.
Key Accountability
The responsibilities of this role include, but are not limited to:
* Operate as the point of contact for assigned customers.
* This role is primarily field-based (a typical minimum of 20% desk-based) with a requirement to make visits to customer sites when there is a clear business need.
* Call cycles for customers and prospects defined and adhered to. Use a variety of digital media, including video calls, to maintain close customer contact. Call cycle objectives should be set in the customer management plan (CMP).
* Assist in the preparation of quotes and submission of tenders.
* Be actively involved in preparation of annual sales budgets and forecasts for the relevant territory.
* Ensure queries are resolved in defined timeframe and against over-arching Heidelberg Materials metric.
* Improve share of wallet through upselling/cross-selling at required profitability level.
* Develop and maintain long-term Commercial relationships with customer accounts supported by a customer strategy to deliver on the Market Strategy Plan (MSP).
* Enable the customer to receive required products & services in a timely manner by ensuring there is business alignment (including between sales, operations and logistics).
* Communicate market/customer needs and demands to Heidelberg Materials through identifying insights.
* Forecast and track customer account metric achievement.
* Manage projects within customer relationships, working to carry out customer goals while meeting company goals.
* Identify opportunities to grow business with existing and new customers in line with the product line/region strategy.
* Coordinate with colleagues working on the same account to ensure consistent service.
* Collaborate with other sales teams and colleagues to reach prospective customers.
* Service multiple customers concurrently (includes, prospects, new & existing).
* Keep records of customer transactions and interactions (Brick wall, CMP, 5 min Planner).
* Ensure account records and details are correct in Heidelberg Material Systems (CRM, SAP) and sales processes are followed.
* Proactively use market data - including ABI - to identify profitable sales opportunities.
What’s on Offer:
Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
Salary: Competitive
Company Car: Yes
Hybrid: Yes
Location: M62 Corridor - Merseyside, Greater Manchester, Lancashire, West Yorkshire, North Yorkshire & East Riding of Yorkshire
Hours: 40
Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption
Social Values: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover
At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.
About us
At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.
As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.
If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).
You may still be the right fit for this or other roles within our company.
Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.
Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.
We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
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