Job Description
Partnerships & Content Manager
Contract: Full time / Permanent
Location: Hybrid and flexible with a few days per week in Central London
Reports to: Managing Director
Salary:£27 - £30k, depending on experience
Hours: 35hrs per week, excluding public holidays
About London Craft Week
London Craft Week (LCW) is a city-wide festival, celebrating exceptional craftsmanship from around the world. A unique cultural and commercial platform, LCW attracts over 200,000 visitors to a rich and varied programme of over 400 events.
LCWs curated programme brings together established and emerging makers, iconic heritage and contemporary brands, studio groups, collectives and galleries with discerning consumers to build engagement and sales. It features exclusive workshops, demonstrations, exhibitions, talks and discussions and performances.
London Craft Week tells the stories behind some of the world’s most beautiful objects – the material, the maker, the process and the inspiration. We work closely with partners to shape persuasive activations, connecting partners with new and existing customers.
London Craft Week is an independent, not‑for‑profit organisation.
About This Role
London Craft Week is looking for a confident and independent individual with exceptional communication skills and meticulous attention to detail to work on developing festival partnerships and content.
You will work closely with the Managing Director and Senior Content and Partnerships Lead, supporting the development of the programme and marketing strategies for LCW. You will oversee programme partner relationships, sell partnership packages and provide administrative support to the team.
You will have the opportunity to work across the whole event and contribute creatively to its success, speaking directly with makers, partners and sponsors.
You will have a keen interest in the work of London Craft Week, craftsmanship, art and design, and in the luxury fashion, retail, arts and culture sectors more broadly.
You will be part of a small team working on a dynamic and ambitious event.
This role will require you to work with flexibility, energy and commitment.
Key Responsibilities
Programme Development
* Sell partnership packages, driving revenue for the festival
* Manage programme partner relationships, securing details of their LCW activations, contracts, copy and images
* Ensure potential partners understand the LCW offer and opportunity and address any concerns
* Research potential new programme partners including luxury brands, independent makers, studio groups, international collectives, galleries and national delegations
* Maintain and update LCW’s contact database as necessary
Print & Proof-reading
* Approach and chase programme partners for copy and images for the LCW Guide and website
* Liaise with partners and the Copy Editor to ensure efficient copy flow from partners to the Copy Editor and onto the design agency
* Proofread the LCW Guide, website and newsletters
Online & Digital
* Work closely with other members of the team, upload event information (copy and images) from partners to the LCW website
* Chase programme partners, sponsors and media partners for copy and images
* Schedule and post content to LCW’s social media channels
Administration
* Arrange meetings for the LCW team (including Chairman Guy Salter) as necessary
* Support the team with postal mailings
* Process and edit images for use across London Craft Week platforms
Operations
* Prepare and distribute invoices for programme partners and sponsors using the accounting software Xero; applying PO numbers and refunds where necessary
* Ensure timely payment of invoices, contacting partners and sponsors about late payments.
* Prepare agreements for programme partners, confirming the terms of their participation in LCW.
* Use Adobe Sign to send agreements to programme partners.
* Provide ad hoc logistical support in relation to festival delivery
Distribution
* Support the Marketing team with the distribution of LCW Guides and event signage, liaising with partners and suppliers.
PR
* Provide information and images to LCW’s PR agency
* Liaise with the PR agency and the LCW team to schedule interviews and to monitor copy deadlines
VIP Programme
* Liaise with programme partners to ensure the smooth delivery of VIP events, monitoring guest lists, F&B and logistics as necessary.
Essential Skills and Experience
* A keen interest in the work of London Craft Week, craftsmanship, art and design and in the luxury, fashion, retail, arts and culture sectors more broadly
* Strong interpersonal skills with excellent written and spoken English - sales and/or marketing experience a strong advantage
* Confident telephone manner
* Self‑confident with the ability to communicate and work with senior staff from a range of organisations including the art, craft and luxury sectors
* Ability to manage multiple priorities, work to deadlines and stay calm under pressure
* Creative with the ability to think clearly and solve problems effectively
* A keen organisational sense with meticulous attention to detail
* Strong customer care ethic
* Tenacious and hardworking
* Strong commercial awareness
* Good understanding of digital and social channels
* Ability to become quickly proficient with a range of software including MailChimp, Wordpress, Hootsuite, Xero, and Adobe Acrobat
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