Customer Service Advisor (Maternity Cover) 4 Day Working Week
Customer Service Advisor (Maternity Cover) 4 Day Working Week
4 weeks ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
MAIN PURPOSE OF ROLE
We are looking for a temporary
Working 4 Days Per Week. 8.00am - 5.30pm (No Weekends)
ACCOUNTABILITES
* Processing incoming calls and emails from customer and other stakeholders.
* Taking Sales Orders over the telephone and via email.
* Liaising with customers regarding orders and resolving any queries.
* Processing customer orders using our ERP System Kerridge K8.
* Checking stock levels and assessing the validity of orders.
* Liaising with other department within MyLife Bathrooms including the Area and National Sales Managers, the Operations Director, and Warehouse Managers.
* Assisting with continuous improvement initiatives within the department.
* Excellent verbal and written communication skills that allow you to help inform and advise our customers and colleagues clearly and effectively.
* Excellent organisational and time management skills.
* The ability to be resourceful and anticipate our customers needs.
* Proficient in Microsoft Office packages including Outlook and Word.
* Excellent attention to detail and accuracy in work.
* Take pride in their work and have a willingness to learn and can do attitude.
* Experience in a similar role.
* Experience working with ERP/CRM system.
* Experience in the bathroom industry.
MAIN PURPOSE OF ROLE
We are looking for a temporary Customer Service Advisor to join our team for maternity cover. This role involves working together as part of a fun and rewarding team supporting our customers with queries over the phone and via email ensuring they are provided with the highest quality of customer service.
Working 4 Days Per Week. 8.00am - 5.30pm (No Weekends)
ACCOUNTABILITES
This Role Will Involve The Following Responsibilities
* Processing incoming calls and emails from customer and other stakeholders.
* Taking Sales Orders over the telephone and via email.
* Liaising with customers regarding orders and resolving any queries.
* Processing customer orders using our ERP System Kerridge K8.
* Checking stock levels and assessing the validity of orders.
* Providing excellent customer service.
* Liaising with other department within MyLife Bathrooms including the Area and National Sales Managers, the Operations Director, and Warehouse Managers.
* Assisting with continuous improvement initiatives within the department.
Skills Knowledge & Experience
Essential Skills & Experience
* Excellent verbal and written communication skills that allow you to help inform and advise our customers and colleagues clearly and effectively.
* Excellent organisational and time management skills.
* The ability to be resourceful and anticipate our customers needs.
* Proficient in Microsoft Office packages including Outlook and Word.
* Excellent attention to detail and accuracy in work.
* Take pride in their work and have a willingness to learn and can do attitude.
Desirable Skills & Experience
* Experience in a similar role.
* Experience working with ERP/CRM system.
* Experience in the bathroom industry.
Training will be provided.
Skills
Customer Service Communication Skills MS Office
Benefits
Competitive Salary 4 Day Working Week Health Cash Plan Life Assurance Free OnSite Parking Employee Discount
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Temporary
Job function
* Job function
Other
* Industries
Manufacturing
Referrals increase your chances of interviewing at MyLife Bathrooms by 2x
Get notified about new Customer Service Advisor jobs in Newry, Northern Ireland, United Kingdom.
Newry, Northern Ireland, United Kingdom 1 week ago
Newry, Northern Ireland, United Kingdom 2 weeks ago
Newry, Northern Ireland, United Kingdom 6 days ago
Altnamachin, Northern Ireland, United Kingdom 6 days ago
Armagh, Northern Ireland, United Kingdom 2 weeks ago
Newry, Northern Ireland, United Kingdom 1 month ago
English speaker Operations Customer Expert for Banking industry
Dundalk, County Louth, Ireland 3 weeks ago
Newry, Northern Ireland, United Kingdom 3 days ago
Newry, Northern Ireland, United Kingdom 5 days ago
Newcastle, Northern Ireland, United Kingdom 1 week ago
Newry, Northern Ireland, United Kingdom 1 week ago
Ballynahinch, Northern Ireland, United Kingdom 4 days ago
TitleCustomer Service Representatives, Dundalk
Dundalk, County Louth, Ireland 2 weeks ago
Monksland, County Louth, Ireland 1 month ago
Tesco Colleague - Customer Service Desk - Portadown Superstore
Banbridge, Northern Ireland, United Kingdom 2 weeks ago
Armagh, Northern Ireland, United Kingdom 2 weeks ago
Armagh, Northern Ireland, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr