Robert Oulsnam and Company are based in Barnt Green and we are seeking a Full Time Block Manager to oversee the running of our Block Management Department.
Job Overview
We are seeking a dedicated and proactive Block Manager to oversee the daily operations of our Block Management Department looking after around 25 developments around Birmingham and the surrounding areas.
You will have a small team to manage from day to day and you will be required to work Monday to Friday 9am to 5.30pm, which can be part hybrid if required, but you must be also available evenings for meetings and emergency cover when required.
The ideal candidate will possess strong organisational skills and a customer-focused mindset. This role requires a blend of administrative expertise, effective communication, and the ability to manage multiple tasks efficiently.
Responsibilities
* Provide administrative support, including handling correspondence, scheduling meetings
* Demonstrate excellent phone etiquette when communicating with leaseholders, tenants, contractors, and others.
* Assist the Property Manager in coordinating the maintenance and repair requests, ensuring timely resolution of issues while maintaining communication with residents.
* Assist the Property Manager to conduct regular inspections of the property to ensure compliance with health and safety regulations.
* Foster positive relationships with residents and address any concerns or queries promptly.
Qualifications
* Previous office experience is essential; experience in property management is an advantage.
* Strong data entry skills with attention to detail to maintain accurate records.
* Proven administrative experience demonstrating organisational skills and the ability to multitask effectively.
* Excellent phone etiquette and interpersonal skills for effective communication with residents and stakeholders.
* A proactive approach to problem-solving and a commitment to providing outstanding customer service. We invite candidates who are passionate about creating a welcoming community environment to apply for this exciting opportunity as a Block Manager.
Job Types: Full-time, Permanent
Pay: £40,000.00-£45,000.00 per year
Benefits:
* Company pension
* On-site parking
* Work from home
Ability to commute/relocate:
* Birmingham B45 8NL: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have your own vehicle?
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Birmingham B45 8NL