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Job Title: Receptionist
Salary: £23,300 - £27,650
Location: Cambridge
Contract: Permanent/Full time (35 hours per week)
This is an exciting opportunity to join a busy Reception team providing high levels of customer service to our visitors and colleagues.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About The Role
You will be responsible for welcoming all visitors visiting Cambridge University Press & Assessment.
As part of this role, you will:
* Provide a warm, professional welcome to all visitors to ensure an exceptional reception experience and strong customer satisfaction.
* Manage core front-desk functions including switchboard operations, email inboxes, meeting room bookings, hospitality coordination, and administration.
* Oversee site access and security by managing badge systems for staff and visitors and promptly addressing any concerns.
* Coordinate bookings for pool cars, bikes, and parking in compliance with company policies and insurance requirements.
* Maintain accurate records and documentation to support operational efficiency and audit readiness.
* Collaborate with colleagues and rotate between 3 Cambridge reception sites as part of a supportive front-of-house team.
About You
As a receptionist, you will need to have experience of providing high quality customer service. You'll also need to be comfortable using Microsoft Office products. You'll have attention to detail and an ability to work in a fast-paced environment.
To be successful in this role, you will have:
* Customer Service skills
* Excellent organisational skills.
* Good written and verbal communication skills.
If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.
Rewards And Benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
* 28 days annual leave plus bank holidays
* Private medical and Permanent Health Insurance
* Discretionary annual bonus
* Group personal pension scheme
* Life assurance up to 4 x annual salary
* Green travel schemes
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being Tuesday, 8th July with interviews scheduled to take place on w/c Monday, 21st July.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Seniority level
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Entry level
Employment type
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Full-time
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Administrative
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Book and Periodical Publishing, Higher Education, and E-Learning Providers
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