Customer Service Advisor – Part-time
Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station)
£13.50 per hour + Excellent Benefits
Circa 20 -22.5 hours a week
We’re looking for a part-time Customer Service Advisor to join a well-established organisation based in Warwick. If you have a background in customer service or administration, then this could be a good career move that offers you a work life balance.
They need a Customer Service Advisor to work ideally 2 full days (Tuesday and Wednesday) and one other day for between 5.5 hours to 7.5 hours.
What you’ll be doing as a Customer Service Advisor
Handling inbound and outbound customer calls
Responding to enquiries via phone, email, live chat, and online platforms
Delivering exceptional customer service at every touchpoint
Updating internal systems and completing accurate data entry
Working as part of a supportive, fast-paced team environment
What’s in it for you?
Private healthcare with BUPA + Medicash plan
Employee Assistance Programme for wellbeing support
Death in Service & Critical Illness cover
Employee discounts, Holiday purchase scheme, casual dress code
Long Service Awards, Employee Appreciation Days & regular social events
Clear opportunities for career progression and development
What we’re looking for in Customer Service Advisors
Previous experience in a customer-focused role
Strong communication, Microsoft Office and keyboard skills
A positive, team-oriented attitude
Ability to thrive in a busy, fast-paced environment
Reliably able to commute to Warwick
Keywords
Customer Service Advisor | Call Centre Advisor | Contact Centre Agent | Customer Support | Helpdesk Advisor | Administrator | Customer Experience