Services Manager
Earn £29,000 to £30,250 [pro rata] and great benefits including Health Cash Plan?
Permanent, part time (30 hpw)
Join us as our Client Services Manager (what we call the role internally) and lead our Gateshead LD team based at Winlaton to deliver person centred housing related support and make it a Great Place To Work for our colleagues! You?ll manage our services which house customers with learning disabilities at Swanway and Winlaton. ll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts
You?ll coach your team and manage individual and team performance
You?ll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded
You?ll promote the service, ensuring that it?s visible and accessible to referring agencies and self-referring customers and promote our brand in the community
You?ll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike
The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers
Experience of delivering support in a housing or care environment
That?s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
Work pattern: 30hrs over 5 days, Mon-Fri
Able to use technology for support work record keeping and housing management
You?ll need an Enhanced DBS check done and we pay for that.
to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
~ Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
~ Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Matching pension contribution (up to 7% and life insurance of 3x basic salary)
~ Click APPLY NOW to see our Client Services Manager job description, find out about us, for help to apply and for all our benefits.