Overview
As a Team Leader, you will play an essential role in ensuring the smooth operation of daily tasks by leading, coordinating, and motivating your team to deliver high-quality shunting, cleaning, fuelling and support services in line with client expectations and contractual standards.
Responsibilities
* Lead, supervise, and coordinate the work of assigned team members, ensuring maximum productivity and service quality at all times.
* Deliver a high standard of cleaning and support services in accordance with the contract requirements, client expectations, and Sasse standards.
* Ensure that all tasks are completed efficiently, on time, and meet agreed quality standards.
* Act as a point of contact between team members and the Supervisor, escalating issues where necessary.
* Monitor and manage stock levels and place material orders as directed by the Supervisor or Operations Manager.
* Address basic staff issues, referring disciplinary and grievance matters to the Supervisor and Operations Manager.
* Lead by example through professional behavior, punctuality, and consistent attendance.
* Motivate and support team members to meet performance expectations and service standards.
* Train, induct, and support new staff to ensure smooth integration into the team.
* Conduct Personnel Development Reviews (PDRs) as required.
* Complete required paperwork and administrative tasks as assigned by the Supervisor or Management.
* Proactively identify and resolve operational problems to maintain service excellence.
* Take responsibility for daily operational decisions concerning your team and site.
* Undertake additional site duties in line with General Service Operative tasks (e.g., Shunter, Fueller, Cleaner).
* Ensure strict adherence to Health & Safety regulations, client site rules, and Sasse policies and procedures.
* Delivering timely, efficient, and courteous service on customer sites.
* Full UK car (B category) driving licence, held for a minimum of 2 years.
Qualifications & Requirements
* Full training and support will be provided by our team; no formal qualifications are needed.
* Access to company rewards platform (optional).
* Overtime availability.
Benefits
* Opportunities for professional development and advancement.
* Positive and supportive work environment.
* Company Pension Scheme.
* On-site parking.
* Cycle to work and Smart Tech Salary sacrifice Schemes (subject to Terms & Conditions).
* Exclusive discount scheme: you and your family & friends can benefit from over 3,000 offers on high street & leisure brands.
* Access to a rewards gateway platform offering substantial discounts online and in-store with top brands.
* Options to participate in a cycle-to-work through salary sacrifice.
About Sasse
Welcome to Sasse, the Home of a family, a business that thrives on the potential of our people and the success of our teamwork. We value our customers and believe that customers and people should be the focus of everything that we do. Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels.
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