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Community, participation & volunteering assistant

Montacute
Permanent
Assistant
€12.75 an hour
Posted: 9h ago
Offer description

We'd love to hear from you if you have: Good organisational skills and attention to detail Good interpersonal and communication skills The ability to multi-task and work in collaboration with other departments The ability to work well in a team Good IT skills (Microsoft Office)Willingness to work alongside volunteers and able to support volunteers to perform at their bestCommunity, Participation & Volunteering AssistantWorking within a wonderful, bustling atmosphere the role of Community, Participation & Volunteering Assistant, is 'a desk job', but you'll get to work in some of the most beautiful settings at a very exciting time for our places, with great people. You will support with operations and the organisation of volunteering across Barrington Court, Lytes Cary Manor, Montacute House and Tintinhull Garden. Our places are in fairly remote areas, so you'll need your own transport to get to them. You’ll be working across the property group supporting colleagues across all our teams.We are a busy property group with over 288,000 visitors across our properties each year. Our teams are committed and passionate about delivering excellence every day and ensuring our visitors have a memorable visit. With over 300 volunteers across all teams, we work together as one, supporting each other to achieve a great level of success. You will work across departments to help deliver the Community, Participation & Volunteering plan and respond to agreed priorities, providing administrative, communications and event support. You’ll be working in collaboration with colleagues across all our discipline areas, such as programming, curation, gardens, estates and visitor experience. Helping to provide volunteers, volunteer managers, partners and communities with a quality and consistent experience. Supporting the teams to develop an inclusive culture and embedding the ‘Welcome Everyone’ Value.You’ll support our work in developing new ways of working together and deepening relationships with existing and new audiences. You’ll also support our teams in offering a warm welcome and working with all kinds of people. You'll spend time at each of the properties, supporting the Volunteering & Community Manager with the organisation of volunteers with some administration tasks. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 22nd March 2026 Important notice In line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy. To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 171971IRC171971MontacutePermanent p/t (18.75 hrs pw)Ends: Mar 22nd 117.7 mi from WillenhallWorking with the Community, Participation & Volunteering Manager, you’ll support daily operations and the organisation of volunteering across the South Somerset property group. You'll be confident learning how to use different IT systems and delivering work on time. You’ll have good communication skills and enjoy supporting people with admin tasks. Diversifying our audiences and workforce is really important to us and we value lived experience and character. If you’re excited about this role but don’t meet every requirement in the job description, we encourage you to apply anyway if you have other experience and skills which are transferable. Hours: Part-time, 18.75 (2.5 days a week)Duration: Permanent Salary: £12,918.75 pro rata (FTE £25,837.50 per annum). The advertised salary for this role will be in effect from 1st AprilInterview: Tuesday 31st March 2026For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Montacute EY, Montacute, TA15 6XPCompliance.Eligibility to Work in the UK12.75 per hour

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