UX Designer / UX Consultant
We are working with a global consultancy to recruit a User Experience Designer with a passion for designing accessible, user-centred digital services for the public sector. This role offers the opportunity to contribute to impactful national programmes, shaping services used by millions across the UK.
You’ll join a dynamic team focused on transforming complex government systems into intuitive, inclusive experiences that meet GDS standards and deliver real value to users.
Key Responsibilities
* Design and deliver user experiences for public sector services, from concept through to implementation.
* Collaborate with multidisciplinary agile teams including researchers, developers, and service designers.
* Develop user journeys, wireframes, personas, and service maps grounded in user research and evidence.
* Ensure accessibility and inclusion are embedded throughout the design process.
* Engage effectively with technical and non-technical stakeholders to communicate design decisions.
Required Experience
* Demonstrable experience in user experience design within UK Government or wider public sector projects.
* Strong understanding of user-centred design principles and accessibility standards (GDS knowledge essential).
* Proficiency in UX artefact creation (e.g. wireframes, journey maps, prototypes).
* Familiarity with agile delivery methodologies and collaborative working environments.
* Clear, confident communication across multidisciplinary teams and stakeholders.
Preferred (Not Essential)
* Experience working with prototyping tools (e.g. Figma, Sketch).
* Exposure to front-end technologies or code-based prototyping is an advantage but not a requirement.
* Previous experience working with the GOV.uk prototype toolkit.
This is an excellent opportunity for UX professionals looking to grow their consulting career while contributing to meaningful public impact. Candidates must have recent public sector experience to be considered.