We are seeking an experienced logistics coordinator for a well-established and ever growing business based on the Wrexham Industrial Estate. Work for a market leader in the UK who have extremely high standards in terms of product, customer experience and employee satisfaction. You will be working for a business who pride themselves on internal promotion and rewarding and celebrating success
You will be accountable for arranging deliveries and collections using a list of approved sub contractors and specialist couriers.
Responsibilities
Running the daily delivery reports and plan and administer the deliveries to ensure that deliveries are delivered on dates agreed to customer satisfaction.
Daily actioning of customer returns via CRM and the return portal
Accurately book the returns based on information contained within the system
Identify issues with deliveries and collections that require resolution and proactively liaise with couriers, customers and internal departments to action resolution.
Preparation of Despatch documentation.
Liaising with couriers, arranging deliveries/collections utilising courier web-based portals.
Arranging returns through the CRM system.
Obtaining PODs from carriers.
Liaising with couriers to obtain quotes for deliveries and collections.
The right person
Should have experience in a similar role
Will have strong team working skills and the ability to work in a busy fast paced environment
Must have experience with third part couriers and contractors ideally using web based portal
Will have a strong attention to detail with excellent communication skills
In return you will work Monday Friday days with an early finish on a Friday, 26 days holidays plus bank holidays plus a fantastic range of benefits and a company bonus paid monthly.
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