Overview
Tesco UK • Sandhurst Extra • Permanent • Apply by 13-Oct-2025
Availability Window Days From time To time Tue 07:00:00 - 23:00:00 Wed 07:00:00 - 23:00:00 Thu 07:00:00 - 23:00:00 Fri 07:00:00 - 23:00:00 Sat 07:00:00 - 23:00:00
Pay Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The schedule reflects the availability windows during the week, and you will have 3 weeks’ notice of your shifts. We are flexible and will consider close matches to the advertised times. Read more by reading the available information.
Customer focus Customers are at the heart of everything we do.
It takes a lot of great people to run a store, and a great Shift Leader helps keep things running smoothly. From helping customers to ensuring store operations stay on track, being a Shift Leader at Tesco is a rewarding role. You’ll oversee the store from the shop floor and strive to make things better for customers, colleagues and communities every day.
Responsibilities: You will
* Work in a fast-paced retail environment, with variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be available for customers, listening to them and helping them leave the store with what they came for
* Look for ways to improve service, including coaching colleagues and providing feedback
* Guide and support colleagues in-store, ensuring a safe place to work and shop
* Understand store performance and assist managers in delivering actions to improve operations
* Lead from the front and set a strong example for colleagues
Eligibility You need to be 18 or over to apply for this role.
What is in it for you
* There’s bags of variety. As Shift Leader, no two days are the same, with flexible hours and shift patterns
* Ongoing development and access to training to support your career
* An inclusive workplace where everyone’s welcome
* Your voice matters and ideas are welcomed
* Wellbeing support and resources
* Colleague benefits, including life cover and a competitive pension
* Discounts and other benefits including cycle to work schemes
* Uniform provided and policies to support you
* Access to colleague networks for diverse backgrounds
Benefits
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
* Flexible working from day one
* Discounts with Colleague Clubcard
* Wellbeing resources and support
* Life cover and pension with employer contributions
* Additional Benefits to suit you
* Uniform provided
* Access to colleague networks
* Opportunity to read more about available benefits
You will be responsible for
* Coordinating the store team to deliver an easy, fuss-free shopping experience
* Supporting colleagues to deliver daily priorities and take regular breaks
* Opening and closing the store and completing duty cover, ensuring safety
* Being the go-to person for day-to-day queries in the absence of a manager
* Keeping the store clean, tidy, and well-presented
* Coordinating seasonal, community and charity events
* Contributing to an inclusive and great team atmosphere
* Providing excellent customer service by listening to customers
* Keeping the team informed of communications and updates
* Staying knowledgeable about store performance and implementing improvements
* Coordinating store improvements and removing obstacles to service
* Following health and safety routines and ensuring colleagues do the same
* Recognising and celebrating colleagues for great service
What you will need
* To be a great role model with thoughtful customer service
* To build strong relationships and foster an inclusive team
* Clear communication and ability to keep the team informed
* Comfort with leading and overseeing the store in the absence of the Manager
* Good decision making and adaptability to change
* Motivational leadership to inspire the team
* Curiosity to seek ideas to serve customers, communities, and the planet
About us
Our vision is to become every customer’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity and inclusion and to an inclusive recruitment process. We are Disability Confident Leader and offer accessibility information on request.
Additional information
* Tesco recruits only individuals who have passed the school leaver’s age; requirements vary by country.
* Over 18s may be required for certain duties (e.g., before 6:15 am or after 9:45 pm, or roles in specific departments).
* High applicant volumes may lead to earlier role closures; feedback available to interviewees.
* For more information about Tesco, please visit www.tescoplc.com
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