ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
Here at The Guinness Partnership, our people are at the heart of everything that we do. We believe that employees who are engaged, recognised, rewarded and given the opportunity to progress are what make an effective, high-performing organisation.
We have a new opportunity for a Pensions Officer to join our HR team in Oldham on a full time 35 hours per week permanent basis.
We operate a hybrid working model with a 3-day office-based requirement and 2 days working from home.
You will lead on processing pension contributions for over 2,000 employees each month, dealing with joiners, leavers, changes, transfers, lump sum calculations, and payments in compliance with relevant pension and tax regulations. You will liaise with external scheme administrators to prepare, check, and exchange essential data files while keeping systems current with employment or status changes. You will also handle pension enquiries through multiple communication channels, ensuring scheme member records are accurately maintained and regularly updated.
In your role, you deliver clear guidance to members and employers on pension matters, from auto-enrolment to retirement. Collaboration with departments like payroll helps streamline the administration process. You also contribute to resolving historic pay and pension queries through data gathering and analysis, while continuously supporting improvements to payroll and pension procedures to ensure a responsive, positive service experience.
What we are looking for
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only have pensions administration experience, but you will also have great attention to detail and advanced Excel skills.
Youll also be able to demonstrate:
Experience of Pensions administration.
Experience of working within a payroll / pensions function.
Experience of organising and prioritising own workload.
Excellent numeracy, data and analysis skills.
Excellent accuracy and attention to detail.
Good oral and written communication skills.
Exceptional customer service skills.
Advanced knowledge of working with Microsoft applications, Excel, Word, Outlook.
Demonstrates the Guinness Behaviours.
Essential Qualifications:
Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higher.
GCSE Maths Level 2 (C+ or 9-4 GCSE or equivalent) or higher.
Please review the Role Profile and apply, including a personal statement and CV.
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Benefits
Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
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