Summary
Are you detail focussed and -driven? Is making a real difference important to you? This could be perfect for you!
Wage
£18,000 a year
Training course
Business administrator (level 3)
Hours
Monday to Friday, 9am to 5.30pm
40 hours a week
Start date
Monday 27 October 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Raising purchase orders within the pharmacy for stock items
* Processing prescription on our internal IT System
* Troubleshooting any issues which may cause delays to patient’s receiving their medication
* Using a bespoke scanner to accept and process prescription
* Liaising with internal colleagues and external stakeholders to ensure our patients’ prescription journey is smooth and they receive the best possible service
* Maintaining stock levels and updating spreadsheets for internal marketing material
Where you'll work
Pallion
Sunderland
SR4 6AD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF SUNDERLAND COLLEGE
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
* Your working week will be split into 4 days working within our Administration team and 1 office day to complete apprenticeship work
* This will all take place on-site at Curaleaf
* On completion of the apprenticeship, you will gain a Business Administration Level 3 qualification
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4-9)
* Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Admin Skills
* Attention to Detail
* Initiative
* Number Skills
* Patience
* Team work
Other requirements
Benefits include: -27 days annual leave + bank holidays -Access to Vitality health benefits -Private Medical Insurance -On-site parking -“Fun Day” once a month, including free food truck -Bi-annual company party