Job Title: Estate Manager (high end residential)
Location: London
Salary: £60,000 + bonus
We are seeking an experienced and proactive
Estate Manager
to take full responsibility for the management of a prestigious London estate comprising Build-to-Rent (BTR) residential, AST tenancies, leasehold properties, and a small element of commercial space.
This is a key leadership role, ensuring the smooth day-to-day running of the estate, delivering a best-in-class customer experience, and maintaining compliance with health & safety, facilities management, and service charge requirements.
Key Responsibilities:
* Oversee the day-to-day management of residential, leasehold, and commercial units across the estate.
* Coordinate and oversee facilities management, ensuring contractors and suppliers deliver high-quality services.
* Manage and monitor service charge budgets, including forecasting, reporting, and ensuring transparency with stakeholders.
* Ensure compliance with health & safety, fire safety, and statutory requirements across the estate.
* Deliver exceptional levels of customer service to residents, tenants, and commercial occupiers.
* Work closely with internal teams and external partners to maintain and enhance the value and reputation of the estate.
Requirements:
* Proven experience in estate management, block management, or property management (BTR or residential portfolio preferred).
* Strong understanding of AST, leasehold management, and commercial lettings.
* Knowledge of facilities management and service charge administration.
* Excellent communication, leadership, and customer service skills.
* Strong financial and budget management capabilities.
* IRPM, NEBOSH or similar professional qualification (desirable).
What We Offer:
* Opportunity to manage a diverse, high-profile estate in London.
* Professional development and career progression opportunities.
* Supportive and collaborative working environment.