WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
1. Hourly rate of £12.90
2. Free and healthy meals when on duty
3. Grow your Career
4. Personal Development programmes designed to support you at every step of your career
5. A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()
6. Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
7. Team Member Referral Program
8. High street discounts: with Perks at Work
9. Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
10. Discounted dental and health cover
11. Free Parking (depending on availability)
12. Guest Experience Day after successfully passing probation
13. Modern and inclusive Team Member’s areas
14. Accommodation available with all billsincluded
A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
15. You will join and lead the night Front Office team, in the Reception areas of the hotel.
16. You enjoy delivering a VIP experience to every guest during night time operations, going above and beyond to make their stay a memorable one. You will be the main point of contact for all guests’ enquiries and complaints, emergencies and evacuations.
17. Are you an ambitious hotelier, with experience in leading a team? Do you have passion for exceptional customer service, excellent communication, complaint handling, and problem solving skills? Then this is the job for you!
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
18. Previous experience in the hotel industry
19. Previous experience with Front Office Management Systems
20. Previous experience with cash handling
MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO
Go Hilton Travel Discount Program
Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support
Flexible Schedules Access to your pay when you need it
through DailyPay