Older Adult Home Treatment Team are seeking a dynamic individual to join the team to provide administrative support. The post holder must be flexible as they will be working across the HTT service providing administrative duties as detailed below across a multi‑professional team.
Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.
Responsibilities
* Providing a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers
* Uploading documents to Rio
* Informing medics of new referrals once they have been triaged for assessment
* Opening referrals on Rio and adding them to the team handover board
* Requesting summary care records from general practitioners
* Preparation of SBARS for MDTs on Tuesdays
* Answering the phone, taking messages and redirecting calls
* Ordering medications from pharmacies
* Arranging servicing of pool cars
* Scanning receipts and uploading to banking portal
* Room bookings for meetings
* Maintaining servicing of equipment
* Minute taking of meetings
* Ordering of office and service equipment
* Monitoring of referrals inbox
* Preparation of assessment packs
* Sending out invites to other professionals for meetings
* Cover for medical secretary with additional duties when required
* Gathering appropriate information from a variety of sources to input accurately onto a database
* Production of basic reports including graphs and tables as directed
* Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality
* General administration duties including answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate
* Typing and producing letters, reports, faxes and e‑mails to an accepted standard of quality and accuracy as required
* Responsible for making room bookings and maintaining room booking diary
* Assist in scheduling of appointments and diary management as appropriate using Microsoft calendar
* Assist in the stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies
* Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, fax machines, printers, computers etc.
* Record all data using the appropriate information system or manually where this is required including data entry, word processing, scanning of documents for e‑noting and storage
* Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance
* Filing, including use of Share Point system for storing, retrieving and filing information
* Assisting colleagues in the setting up of LIVE meeting to conduct remote meetings throughout the Organisation (where appropriate)
* Supporting the Trust's vision to become paperless and encourage Manager to do the same
* Taking key responsibility for the smooth running, co‑ordination and management of Outpatients Clinics
* Ensuring that service users and visitors to the Community Mental Health Team are dealt with in an efficient and friendly manner
Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.
You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ’outstanding’ for well‑led and ’good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!
We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.
Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.
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