Group Account Director
Salary Circa: 70k
Manchester (Hybrid: 1–2 days/week in office)
KnoWho Recruitment is partnering with a leading creative & digital media marketing agency to hire a Group Account Director.
The Role
We’re looking for a client servicing leader who’s confident being the point of escalation, while still staying hands-on across one or more flagship accounts. This is an integrated role, so you’ll need a solid grasp of creative, digital media, and strategy, and be comfortable working closely with business leads to deliver and help shape the agency’s offering.
As Group Account Director, you’ll play a key part in the agency’s growth story: building relationships, spotting opportunities, and strengthening the commercial and creative output across your portfolio. A brilliant opportunity for someone ready for a true leadership step, without losing the joy of running the work.
Key Responsibilities
* Act as the senior point of contact and escalation across key accounts
* Lead flagship client relationships with confidence, clarity and calm
* Oversee integrated projects spanning creative, digital media and strategy
* Partner with internal business leads to deliver best-in-class client solutions
* Support in pitching, upselling and helping shape the agency’s commercial offering
* Mentor and guide the client services team, setting the standard for great delivery
* Drive growth across accounts through strategic thinking and proactive leadership
* Ensure smooth operations, clear communication and strong client satisfaction
What We’re Looking For
* Proven experience in a senior client services role within a creative, digital or integrated agency
* Strong understanding of creative development, digital media and strategic thinking
* Comfortable leading large accounts and acting as the senior escalation point
* A natural leader who enjoys mentoring and elevating a team
* Commercially-minded, collaborative, and confident in fast-paced environments
* Someone excited by agency growth and playing a key role in that journey
Why Join?
This agency has big ambition, brilliant leadership, and a genuinely exciting vision. You’ll step into a role with real influence, autonomy and the chance to help shape both client relationships and the wider business.
If you’re a GAD ready for your next leadership chapter, or a seasoned SAD ready to step up, KnoWho would love to hear from you.