Chesterfield Royal Hospital NHS Foundation Trust
Admin Support
The closing date is 19 March 2026
The EPR Admin Support role provides day-to-day administrative support for the Trust's Electronic Patient Record (EPR) Programme.
The post-holder will act as the first point of contact for enquiries, ensuring high-quality support to internal and external stakeholders. They will help support the diary and email management for across the programme and ensure communications and queries escalated to the PMO (Programme Management Office) team as required.
This role requires strong attention to detail, excellent communication skills, and the ability to work collaboratively in a busy support environment.
Although hybrid working is available across the team, this role will be central to the EPR programme and will therefore require a minimum on-site presence of three days per week at Sherwood Forest Hospitals. During go-live or other key delivery periods, on-site requirements may increase.
Main duties of the job
The role provides comprehensive programme and project support, including organising meetings, managing communications, maintaining documentation, and ensuring accurate reporting through data validation, reconciliation, and routine quality checks.
It acts as a first-line response for EPR queries, supports benefits tracking, and helps maintain accurate risk and issue logs, escalating concerns when needed. The position also contributes to financial processes such as raising requisitions and updating trackers, while supporting stakeholder communications through briefings and professional engagement.
Additionally, it promotes continuous improvement by identifying efficiencies and assisting with retrospectives and lessons-learned activities.
About us
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Please see below link for the DSFS website.
When applying for roles please complete all sections of the application form.
Job responsibilities
For details of this exciting role, please see the attached Job description and Person Specification. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required.
Person Specification
Qualifications and Training
* Educated to A Level or equivalent experience; strong IT literacy
* EPR or application specific training; IT certifications
Experience
* Providing admin or system support; customer facing support roles
* Working with EPR systems; working in Finance/HR/Procurement
Knowledge
* Knowledge of NHS corporate processes; EPR systems
Skills
* Problem solving; communication; attention to detail; ability to manage workload
* Ability to deliver training; report writing skills
Personal Attributes
* Reliable, approachable, methodical, team focused, proactive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
Sherwood Forest Hospitals NHS Foundation Trust
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