We’re ZEISS Vision Care UK, based in Birmingham. An exciting place to work, where individuals make a real difference every day. As part of the ZEISS group, we are an international leader in the field of optics, generating 10bn EUR in revenue, with over 46,000 employees across 50 countries around the globe.
As the branded leader in lenses, we offer premium and pioneering products; innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses.
Purpose of the Role
Overall responsibility for the delivery of the revenue targets for VTS in the UK & IRE ECP channel, aligned to business target requirements.
This role will be based in our Birmingham HQ.
Hybrid (3 days office per week) and travel to customers within UK&I when applicable.
Key Requirements of the role include:
* Develop and align VTS commercial strategies and business plans across the UK & IRE ECP channel to achieve revenue and KPI targets.
* Establish a dedicated VTS support service with a triage and ticketing system to enhance issue resolution and customer satisfaction.
* Identify and manage portfolio gaps, and oversee portfolio management, forecasting, and pricing.
* Serve as the Global Key User for VTS UK & IRE, attending relevant calls and preparing necessary administrative and reporting requirements.
* Oversee the end-to-end completion of VTS software updates and support professional services with product launches and events.
* Design and deliver SOPs and sales aids to facilitate equipment sales to ECPs by Account Managers.
* Manage installation KPIs and the implementation of VTS equipment through third-party suppliers.
* Track pipeline and forecast business performance for VTS revenues and profit.
* Integrate VTS expertise into the ZEISS Vision Care UK commercial team, collaborating with corporate and retail partners to explore new opportunities.
* Create and execute templates for reviewing progress and monitoring business success against KPIs.
* Manage and grow Zeiss VTS sales within the UK & IRE ECP channel, supporting Account Managers and forecasting revenues and profit for budget processes.
* Co-create customer initiatives and promotions to support ZEISS VTS business development within regional key accounts.
* Provide business case documentation for activities requiring investment and gain company approval.
* Collaborate with internal teams, including marketing and customer care, on VTS-related issues and opportunities.
* Manage marketing strategy, review finance offerings, and oversee commercial and CCC VTS training for all devices in the CZV UK portfolio.
* Co-travel with commercial colleagues for significant revenue-generating customer visits.
Required Knowledge & Experience
* Must have a full and clean driving licence.
* Proven academics: Degree qualified or equivalent.
* Proven track record of success and ROI in sales and technical abilities.
* Proven evidence of leading specific projects in VTS.
* Technical bias and Customer focus.
* Experience in managing and working with external partners.
* Experience in working with internal Sales Teams to deliver required sales tools.
* Proven skills: PC literate: Excel, PowerPoint and Word, and a bias for technical expertise and knowledge building.
* Demonstrated sales experience – credible at achieving KPIs and delivering growth in market.
* Dispensing Optician or Optometrist.
Seniority level
* Associate
Employment type
* Full‑time
Job function
* Medical Equipment Manufacturing
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