Job Summary
We are seeking a dedicated and proactive Supervisor to join the till team here at Endsleigh Garden Centre to oversee daily operations and ensure that team members are performing their tasks efficiently as well as serving customers on the tills. The ideal candidate will possess strong leadership qualities and the ability to communicate effectively with a diverse team. This role requires a keen eye for detail, excellent organisational skills, and the ability to manage time effectively.
Duties
* Supervise and coordinate activities of team members to ensure optimal performance and productivity.
* Provide training and support to staff, fostering an environment of continuous improvement.
* Monitor inventory levels and assist with merchandising efforts to enhance product visibility.
* Maintain high standards of customer service by ensuring effective communication and phone etiquette among team members.
* Implement upselling techniques to maximise sales opportunities while ensuring customer satisfaction.
* Conduct regular evaluations of staff performance, providing constructive feedback and guidance as necessary.
* Ensure compliance with company policies and procedures, as well as health and safety regulations.
Skills
* Strong communication skills, both verbal and written, enabling effective interaction with customers and team members alike.
* Basic math skills for handling transactions and inventory management efficiently.
* Excellent time management skills to prioritise tasks effectively in a fast-paced environment.
* Strong organisational skills to maintain orderliness in both team operations and workspace.
Job Types: Full-time, Permanent
Pay: £21,700.00-£23,600.00 per year
Benefits:
* Bereavement leave
* Company pension
* Employee discount
* Free parking
* On-site parking
* Store discount
Application question(s):
* Are you available to work between the hours of 8am and 6pm with reliable transport?
* Are you available to work one day on the weekend?
Work Location: In person