At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role We are recruiting for 2 Contractor Support Administrators (1 fixed term contract and 1 permanent) to support Customers and our Contractors with exceptional customer service and administration support. In this role you will work effectively with all key business areas including the customer service centre and Contractors Management team, taking enquiries both over the phone and via email. This is a great opportunity to join our growing company and build your career from the ground up, all while enjoying hands-on support, ongoing training, and excellent rewards. More about you To be considered for the role, it is essential that you have experience in: An administrative role Managing a shared inbox IT skills and the ability to operate various systems Customer service skills Proficient in handling telephone communications Manage multiple responsibilities To really excel in this role, you should have experience taking a high-volume of calls, an understanding of financial procedures such as invoices and purchase orders, and experience working with external contractors and stakeholders. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave Cashback plan for healthcare costs – up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.