A receptionist is an administrative assist who works within a hospital department. They will be responsible for creating and updating patient files when they receive care. Ensure concise, clear and accurate documentation is maintained at all times including updating NHS systems. They will also be the first point off call for patients entering the unit and ensure a friendly working environment is maintained. You will be responsible for answering the telephone to relatives and other healthcare professional within the trust
Post holders will be asked to work flexibly across monday to friday for 4 days only. The working hours will be between 9-5
Main duties of the job
A fantastic opportunity is available for the right person to join our friendly team as a part time member of staff working within a busy oncology and haematology unit.
The successful candidate will become part of the team delivering the day to day service needs of the busy unit. You will be required to support the team by providing a high standard of patient service and record keeping. We are looking for someone to work with the team who is pro-active, competent, caring and compassionate with excellent communication skills.
Candidates must be able to work in a pressured environment and thrive on challenges whist exceeding expectations on a daily basis
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job responsibilities
Good computer skill and use of computer programs
Excellent telephone manor
Flexible and adaptable
Work within a high pressured MDT environment
Support line managers by identifying and concerns raised by healthcare professions, patients or relatives
Person Specification
Qualifications
* Good standard of eduaction 4 GCSE's or equivalent including English
* PAS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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