Admin Support Band 2 - Part-Time 18.75 hours per week Mon‑Fri
Perinatal Mental Health Team - Willenhall (subject to possible relocation)
Coventry and Warwickshire Partnership NHS Trust are excited to welcome a new Part‑Time Band 2 Admin Support person into our dedicated Admin Team to support the Perinatal Mental Health Team based in Willenhall, Coventry.
The working pattern for this post is Tuesday, Thursday & Friday.
The post holder will play an important role supporting our Perinatal Team. You will be required to provide efficient and comprehensive administrative support to clinicians, admin staff and managers and will work within an integrated and skill‑mixed admin team.
You will be the first point of contact for patients on the telephone, which will require good communication skills.
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
Benefits
* Generous annual leave entitlement which increases during your time with us
* Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
* Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more
* Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
* Wellbeing support, including an in‑house counselling service, external helpline and more
* Staff networks and support group
Key responsibilities
* Support clinicians, admin staff and managers with efficient and comprehensive administrative tasks.
* Act as the first point of contact for patients on the telephone, providing good communication skills and handling enquiries confidentially.
* Work within an integrated and skill‑mixed admin team.
* Manage and prioritise own workload, multitask, and adapt to changing tasks.
* Support service improvements and build effective working relationships.
Qualifications and experience
* Well organised, able to empathise with service users and deal with sensitive enquiries in a confidential manner.
* Knowledge and experience in customer care would be an advantage.
* Computer literate in Word, Excel and electronic mail with excellent accuracy in data input.
* Ability to multitask, manage and prioritise workload, work independently and as part of a team.
* Positive approach to change, supportive of service improvements, approachable and accessible with a flexible approach to work.
This advert closes on Friday 8 May 2026.
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