Job Description
Are you an experienced freight forwarding professional ready to join a high-performing operations team?
Brook Street Recruitment is working on behalf of our client who is looking for a driven individual to oversee their freight forwarding activities in Belfast, managing multimodal shipments and delivering outstanding service to their clients.
What You'll Do:
1. Lead day-to-day forwarding operations (air, sea, and road) with a hands-on approach
2. Manage and motivate the operations team to meet performance targets
3. Ensure smooth customs clearance and regulatory compliance
4. Liaise with carriers, agents, and suppliers to coordinate efficient transport
5. Drive process improvements and ensure operational KPIs are met
6. Work closely with customers to provide tailored logistics solutions
7. Resolve escalations quickly and professionally
Criteria
8. Previous experience in freight forwarding/logistics (import & export)
9. Strong understanding of customs regulations and multimodal transport
10. Proven leadership and people management skills
11. Excellent communication and problem-solving abilities
12. Comfortable using freight management systems and Microsoft Office
13. Knowledge of CDS/CHIEF systems and AEO procedures would be beneficial
Benefits
14. Competitive salary + bonus potential
15. Pension scheme & benefits package
16. Career development opportunities
17. Supportive team environment
18. On-site parking
Ready to take the next step in your logistics career?